Year started
2013
Issued loans
650 +
Lending Partners
40+
Happy clients
1200+
Flex Mortgage Solutions
Who We Are
Flex Mortgage Solutions provides residential and commercial mortgages. Our clients use our lending services to assist in purchaseing established and new homes. Refinancing existing loans is another service that we proudly offer.
To deliver on our commitment to our clients, we partner with lenders for all requirements. Our lending partners include major banks, small banks, small lenders and specialist lenders. Thus, we are able to offer personalised mortgage services to all our valued clients.
Flex Mortgage Solutions has been making home buying dreams come true for our clients for over 8 years. Our founder, Jenny Shao has over 30 experiencing in banking and lending and held managerial roles with Westpac. Most importantly, as a qualified mortgage broker and with her extensive finance experience and strong lender relationships, Jenny provides reliable and personalised lending experience.
Since founding Flex Mortgage Solutions, the business has grown by word of mouth and no advertising. This a testament that our clients are pleased with the services they are receiving. Therefore, our clients are happy to recommend us to family and friends. We do our best to ensure that our clients are always happy with our services.
We are grateful to every one of our borrowers who have allowed us to grow our lending potential over the last decade. Through providing financial support and services to satisfied homebuyers, Flex Mortgage Solutions has funded a substantial amount of residential and commercial mortgages for our clients.
The way we operate
Our Values
We achieve excellent results for our clients with all residential and commercial mortgages. This is whether our clients are first home buyers, astute property investors or businesses. Therefore, no matter what your profile or situation is, we are happy to assist you and aim to exceed your expectations.
Respect
Respect to all our clients including their absolute right to privacy and the confidentiality of any information they provide.
Integrity
Integrity and honesty in all our clients' interactions and strive to provide the best services and products.
Responsibility
Responsible client relations through clear and transparent communication and marketing of our services.
Care
Care towards our clients and attention to their individual and collective needs to achieve optimum financial outcomes.
important milestones
Company Timeline
Since commencing operations in 2013 we have more than 1,200 happy customers and have provided in excess of 650 loans.
We Enjoy Working
What We Do
We focus on the needs of all our customers equally regardless of the loan amount.
What We offer
Due to our strong lender relationships, we offer the best going home loan rates for all our customers.
Professional help
We support you throughout the process from preparing the required documents for the application to settling on your dream home
Assistance never stops
The many ways we can help you
On your behalf, we can find you the best overall mortgage product and negotiate the best deal for your financial circumstances including highly competitive interest rates.
We liaise with banks and other lenders on your behalf to select the most suitable loan product available for your requirements taking into consideration existing financial position and commitments.
We will assist you in completing all the lender’s paperwork with great emphasis and focus on your financial position and goals to achieve the best possible financial outcome.
We will inform you of the progress of your loan application through every step of the process and answer any questions you may have along the way.
We can help you in restructuring and refinancing your debts to ensure that you achieve the best possible financial outcome.
We will provide you with a reliable and stress free service and experience when buying a property or refinancing an existing loan.
Our service doesn’t stop here, we will keep you informed of changes in lending regulations and interest rates after your loan settlement to ensure that you stay on top of your financial situation.
